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Will I be refunded for any damaged items received in my shipment?

All damaged items received in deliveries MUST be reported within 7 days of delivery. Our teams will require an unpacking video taken when you open your package to help us investigate & determine the origin of any damage related issues.

Once an investigation is conducted, if the damages are deemed to be our fault, we will issue a credit for the affected items as soon as possible. Store credits can be used immediately towards new orders and payments.

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Medicube | PURITO SEOUL | 12GRABS | 16Brand | 23 years old | 3 Concept Eyes [3CE | 9Wishes | A.H.C | A+ Clean Up | ABEREDE | Abib | About me | AcroPass | ACWELL | AESTURA | age20 | AIRIVE | AKF | ALETHEIA | ALLIONE | Amos | AMPLE N | AMTS (All My Things) | AMUSE | And:ar | ANN 365 | ANUA | Apieu | APLB | APRIL SKIN | aromatica | ATHINGS | ATOPALM | ATVT | Avajar | AXIS-Y | B_LAB | B. by BANILA | Baifumei Group Ltd | Banila co | Barr | Barr Cosmetics | BARULAB | BB LAB | Be The Skin | Beauty of Joseon | BEIGIC | Belif | BellaMonster | BENTON | beplain | Bewants | BEYOND | BIODANCE | Biohealboh | BLACKROUGE | BLITHE | BONAJOUR | BORNTREE | BOTO | Bouquetgarni | BR MUD | briskin | BUENO | by : OUR | BY ECOM | CANDYLAB | Canmake | celimax | Cellfusion C | Centellian24 | CHANGE FIT | Chasin' Rabbits | Chosungah Beauty | CICATRI | Ciracle | claires | CLIO | CNP Cosmetics | Commleaf | COMMONLABS | Coreana | CORINGCO | Cos De Baha | COSMETEA | COSNORI | COSRX | Coxir | CP-1 | d'Alba | DANONGWON | Dasique | Derma Maison | DERMA:B | DERMATORY | Dewytree | Dinto | Doctor.G | double dare | DPC | Dr Morita | Dr. Ceuracle | Dr.Althea | Dr.ato | Dr.FORHAIR | DR.GLODERM | Dr.Jart+ | Dr.PRIO | DR.TREE | Dr.WIN | DREAMCATCHER | DUFT&DOFT | E NATURE | EASYDEW | ECOWINDY | EDGE U | EIIO | ELENSILIA | Elishacoy | Elizavecca | ELROEL | ENOUGH | espoir | Essential | Etude | Etude House | EYECROWN | EZWELL | Farm stay | FOODOLOGY | Formal Bee | FRANKLY | FREP | FromBio | Fromxoy | Frudia | Fullight | G9 | GD11 | GILIM INTERNATIONAL | Gleer | Glowhill | Good Manner | Goodal | Green Monster | GROUNDPLAN | Guerisson 9 | Gyeol Collagen | hakit | Hanyul | Haruharu Wonder | Healing Bird | Heart Percent | Heimish | HERA | Herbnote | Holika Holika | House of Hur | Huxley | HYGGEE | I DEW CARE | I'm Sorry For My Skin | IBL | ILLIYOON | Innisfree | IOPE | IPKN | IPKN MAN | IPKN SELFIE | ISNTREE | ISOI | It's Skin | iUNIK | Izeze | J'S DERMA | Jaunkyeol | JAVIN DE SEOUL | Jayjun | Jenny House | JMsolution | Julie's Choice | Jumiso | JUST NATURE | K POP | KAHI | KAINE | KAJA | KANU | KEEP COOL | KIMJEONGMOON-ALOE | Kirsh Blending | KIUKIMIUM | KLAVUU | KOELF | Korea Red Ginseng | Kosette | Kwailnara | Labiotte | LACTONIA | Lador | LAGOM | lalaChuu | LALARECIPE | Laneige | Leaders Insolution | LEMONA | Lilybyred | LINGTEA | LIZK | LIZVIEW | Lookas9 | Looks&Meii | LUNA | LYLA | ma:nyo | MADECA DERMA | MAGISLENE | Makep:rem | Mallingbooth | Mamonde | MARICEEL | Mary&May | MASIL | Maxim | Mediheal | MediPeel | MeFactory | Melixir | Memebox | MERBLISS | Merzy | MIGUHARA | Milk Touch | MineralBio | MINIMUM | MIRACLE M | MiseEnScene | Missha | MIXSOON | Mizon | MLB | moonshot | Mude | MULAWEAR | MY BEAUTY DIARY | MY SCHEMING | MY1CART | myFORMULA | NACIFIC | NAKE UP FACE | NAMING | Nard | Nature Republic | Needly | Neogen | NINE LESS | No Brand | Numbuzin | Nutri D-Day | Nutrione | Ogi | Olivarrier | One-day's you | Ongredients | P.CALM | Pack age | Paparecipe | Peripera | Petitfee | phykology | PICKYWICKY | plu | PRAMY | Preange | Primera | Pulmuone | Pyunkang yul | RAWEL | RE:P | Real Barrier | rom&nd | Rootree | Round Lab | ROVECTIN | Ryo | ScalpMed | SCINIC | Secret:X | SecretKey | SERUMKIND | SERY BOX | SHAKE BABY | SHILLS | simplyO | sioris | SKIN&LAB | SKIN1004 | Skinfood | SKINRx LAB | SNP | So natural | SOMEBYMI | SON & PARK | SOON MAMA | SOON+ | SRB | Style by Aiahn | SU:M37˚ | Sulwhasoo | Sungboon Editor | Suntique | SUR.MEDIC | SUREBASE | SWANICOCO | TEAZEN | TENZERO | TFIT | Thank You Farmer | The History of Whoo | THE LAB by blanc doux | The Ordinary | The Plant Base | The Plant Base (P'lab) | the SAEM | The Yeon | THEFACESHOP | TIAM | TirTir | TOCOBO | Toi:L | Tonymoly | Too Cool For School | Torriden | TOSOWOONG | touch in SOL | Touch My body | TOUN28 | TROIAREUKE | Twinkle Pop | UNOVE | VDL | VELVIZO | VIVLAS | VT COSMETICS | W.DRESSROOM | WELLAGE | WellDerma | WHAMISA | WonderBath | Woori Nurungji | Xpoiled | YADAH | YUNJAC | ZYMOGEN | 다신샵 | 맥심 | 몰링부스 | 보뚜슈퍼푸드 | 상아제약 | 생활약속 | 세이프에어 | 써니사이드수프 (SunnysideSoop) | 어노브 | 요뽀끼 | 일광제과 | 정샘물 | 젤리핏(JelliFit) | 줄리스초이스 | 컬러랩 | 퓨어메이 | 하움
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